[vc_row][vc_column][vc_single_image image=”40020″ img_size=”full”][vc_empty_space height=”50px”][/vc_column][/vc_row][vc_row side_background_title_alignment=”right” el_class=”stc-row stc-row-narrow”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][ohio_accordion accordion_tabs_type=”`{`object Object`}`”][ohio_accordion_inner is_active=”1″ title=”Section 1″ tab_id=”1542293966429-752f415d-7274″ heading=”Dejavoo Z8: Non Touchscreen-Credit Sale” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. Input the SALE AMOUNT and press OK
  2. If prompted confirm SAME AMOUNT by pressing F2 (OK) or F4 (CANCEL)
  3. Tap (contactless only), insert chip card or manually input card #
  4. Manual only-Follow prompts (input exp date, ZIP code etc.)
  5. Receipt Prints

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section 2″ tab_id=”1542293966459-5fac5dc1-5842″ heading=”Dejavoo Z8: Non Touchscreen-Ticket Only Sale” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. Press the yellow key to change Sale to Ticket
  2. Input ticket amount and press OK-if prompted input password (1234 is the default)
  3. The terminal displays AUTH CODE. Input the authorization code previously obtained for this transaction and press OK
  4. Tap (contactless only), insert, swipe or manually enter the card number plus the exp. Date
  5. The terminal communicates with the host, receipt prints and terminal returns to the idle prompt

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  1. From home screen press the yellow key to highlight VOID and press OK
  2. Input VOID AMOUNT and press OK
  3. Confirm void amount by pressing F2 (OK) or F4 (CANCEL)-If prompted input Manager Password (1234 default)
  4. Tap (contactless only), insert, swipe or manually enter card #
  5. Confirm void amount by pressing F2 (YES) or F4 (NO)
  6. Void Receipt Prints

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  1. From home screen press the yellow key to highlight RETURN and press OK
  2. Input RETURN AMOUNT and press OK
  3. Confirm return amount by pressing F2 (OK) or F4 (CANCEL)-If prompted input Manager Password (1234 default)
  4. Tap (contactless only), insert, swipe or manually enter card #
  5. Return Receipt Prints

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583275975044-e605b8e1-dcdb” heading=”Dejavoo Z8: Non Touchscreen-Settle Open Batch” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From idle prompt press F1 to access the SERVICES menu
  2. Use the arrow keys to highlight Core Menu and press OK
  3. Use the arrow keys to highlight Settlement and press OK
  4. Use the arrow keys to highlight Settle Daily Batch and press OK-If prompted input Manager Password (1234 default)
  5. Terminal communicates with the Host Settle Report Prints

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  1. From the idle prompt, press F1 to access the SERVICES menu.
  2. Use the arrow keys to highlight FAVORITES and press OK.
  3. Use the arrow keys to highlight REPRINT CR/DB RECEIPT and press OK-If prompted, input Manager Password (1234 default).
  4. Use the arrow keys to highlight desired option (LAST, BY TRANSACTION # or BY CARD NUMBER) and press OK.
  5. Transaction receipt prints.

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  1. From the idle prompt press F1 to access the SERVICES menu
  2. Use the arrow keys to highlight FAVORITES and press OK
  3. Use the arrow keys to highlight REPORT and press OK-If prompted input Manager Password (1234 default)
  4. Use the arrow keys to highlight desired report type and press OK
  5. REPORT prints

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276033591-1b1e7d53-4898″ heading=”Dejavoo Z8: Non Touchscreen-Edit Date/Time” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From the idle prompt press F1 to access the SERVICES menu
  2. Use the arrow keys to highlight Core Menu and press OK
  3. Use the arrow keys to highlight Utility and press OK-If prompted input Manager Password (1234 default)
  4. Use the arrow keys to highlight Settings press OK
  5. Use the arrow keys to highlight Date and Time press OK
  6. If the date displayed is correct press OK. If the date displayed is incorrect, press the yellow backspace key to clear it then input the correct date using the following format: MM/DD/YY
  7. If the time displayed is correct press OK. Of the time displayed is incorrect, press the yellow backspace key to clear it then input the correct time using the 24-hour clock (military) format.
  8. Terminal returns to the Settings main menu

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276052437-24270966-f6e9″ heading=”Dejavoo Z9 and Z11: Touchscreen-Credit Sale” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. Tap CREDIT icon
  2. Tap SALE icon
  3. Input amount of the sale and press OK
  4. Insert Chip Card and confirm the amount

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276082598-6d68a43e-c818″ heading=”Dejavoo Z9 and Z11: Touchscreen-Ticket Only Sale” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From the ENTER AMOUNT screen, tap the word SALE then tap the word TICKET
  2. Input the TICKET AMOUNT and press OK -if prompted input password (1234 is the default)
  3. The terminal displays AUTH CODE. Input the authorization code previously obtained for this transaction and press OK
  4. Tap (contactless only), insert, swipe or manually enter the card number and exp. date
  5. The terminal communicates with the host, receipt prints and terminal returns to the idle prompt

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276139130-6c2f1484-0d70″ heading=”Dejavoo Z9 and Z11: Touchscreen-Void Transaction” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. Tap the CREDIT icon then Tap the Void icon
  2. Input VOID Amount and press OK-If prompted input Manager Password (1234 default)
  3. When prompted tap “YES”
  4. Receipts Print

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  1. Tap the CREDIT icon then Tap the RETURN icon
  2. Input the RETURN Amount and press OK-If prompted input Manager Password (1234 default)
  3. Insert/Swipe Chip Card
  4. When prompted tap “YES”
  5. Receipts Print

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276202634-0cc3fc36-a20f” heading=”Dejavoo Z9 and Z11: Touchscreen-Settle Open Batch” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From the idle prompt tap the 3 lines
  2. Tap SETTLEMENT-If prompted input Manager Password (1234 default)
  3. Terminal communicates with the Host Settle Report Prints

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276223952-f501a72d-140e” heading=”Dejavoo Z9 and Z11: Touchscreen-Reprint Receipt” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From the Idle Prompt tap the Favorites Icon
  2. Tap Reprint Receipt (Manager Password 1234)
  3. Select either Last, By Transaction or by Card Number
  4. Select Merchant or Customer
  5. Receipt Prints

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276246498-71eaf198-97aa” heading=”Dejavoo Z9 and Z11: Touchscreen-Print Daily/Summary Report” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From the Idle Prompt screen Tap the 3 lines
  2. Tap REPORTS
  3. Tap Desired Report Type
  4. Input Password (1234 default) and press OK-Report Prints

[/vc_column_text][/ohio_accordion_inner][ohio_accordion_inner title=”Section” tab_id=”1583276266582-f7aef511-4c7a” heading=”Dejavoo Z9 and Z11: Touchscreen-Edit Date/Time” heading_typo=”null” content_typo=”null”][vc_column_text]

  1. From the idle prompt tap the 3 lines
  2. Use the arrow keys to highlight Utility and press OK-If prompted input Manager Password (1234 default)
  3. Use the arrow keys to highlight Settings press OK
  4. Use the arrow keys to highlight Date and Time press OK
  5. If the date displayed is correct press OK. If the date displayed is incorrect, press the yellow backspace key to clear it then input the correct date using the following format: MM/DD/YY
  6. If the time displayed is correct press OK. Of the time displayed is incorrect, press the yellow backspace key to clear it then input the correct time using the 24-hour clock (military) format.
  7. Terminal returns to the Settings main menu

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